Pragmatic Tours Documentation
Welcome to the official Pragmatic Tours knowledge base and technical documentation hub. Pragmatic Tours is an enterprise-grade cloud operating platform engineered specifically for tour operators, destination management companies (DMCs), travel agencies, charter transportation providers, and activity dispatchers.
This documentation provides step-by-step user guides, workflow tutorials, configuration checklists, and developer API references to help your team manage end-to-end travel operations smoothly and efficiently.
Pragmatic Tours Platform Links
Looking for our main website, customer portal, or wanting to schedule a demo with our product team?
- Pragmatic Tours Main Website — Explore software features, benefits, and capabilities.
- Request a Product Demo — See Pragmatic Tours tailored to your destination operations.
- Sign In to Agency Portal — Access your live dispatch board and tour calendar.
Documentation Directory
Explore our core documentation sections designed for operations managers, dispatchers, drivers, tour guides, and software developers:
English User Manual
A complete operational guide for dispatchers, tour guides, and admins covering bookings, calendars, fleets, auto-assignment, manifests, and billing.
Open English Manual →Manual en Español
Guía operativa completa para coordinadores, guías y administradores: gestión de reservas, calendario de despacho, flotas, reportes y finanzas.
Abrir Manual en Español →API Reference & cURL Samples
RESTful API endpoints, authentication headers, JSON payload schemas, and practical cURL examples to connect your website booking engine.
View API Docs →Quotes & Proposals Guide
Deep dive into multi-day itinerary design, dynamic tiered pricing, room supplements, branded client proposals, and 1-click booking conversion.
Read Quotes Guide →Core Operations & Platform Capabilities
Pragmatic Tours connects every department in your tour agency into one synchronized, real-time operating system. Here is a high-level overview of the capabilities detailed throughout this documentation:
1. Centralized Tour Calendar & Visual Dispatch
Eliminate whiteboards and disconnected spreadsheets. The real-time interactive calendar allows dispatchers to view all daily tours, departures, pickup zones, and assigned resources at a glance. Filter by operational zone, language, vehicle type, or tour status with color-coded alerts for unassigned services or scheduling conflicts.
2. Guide & Driver Assignment Management
Assign certified tour guides, lead conductors, and certified transport drivers to bookings with ease. The system prevents double-booking, validates license criteria, tracks working hours, and delivers automated push notifications and email schedules directly to staff mobile devices.
3. Fleet & Vehicle Tracking
Track vehicle capacity, maintenance schedules, insurance expirations, and fuel usage. Assign vans, minibuses, coaches, and catamarans based on real-time passenger counts to maximize asset utilization and minimize fuel costs.
4. Quotes, Proposals & Pre-Invoicing
Design complex multi-day custom itineraries for groups or FIT travelers. Calculate dynamic tiered pricing (1–4 pax, 5–10 pax, 11+ pax), apply hotel room supplements, and export branded, presentation-ready web canvases and PDFs. When clients confirm, convert proposals into live scheduled operations in a single click.
5. Multi-Channel Notifications & Passenger Manifests
Generate digital passenger manifests with pickup times, hotel locations, dietary requirements, and payment statuses. Automatically send WhatsApp and SMS reminders to travelers with driver contact details and meeting points.
6. Developer APIs & Custom Integrations
Connect your custom website, OTA channels, CRM systems, and accounting software using the Pragmatic Tours REST API. Secure Bearer token authentication allows programmatic tour creation, real-time availability checks, and webhook-driven status synchronization.
Quick Navigation & Search Tips
- Fast Keyword Search: Press s or click the search box in the sidebar to instantly search across all manual pages, headings, and API samples.
- Language Switch: Seamlessly toggle between English and Spanish user manuals using the left sidebar navigation.
- Direct Support: If your agency requires technical assistance or custom API integration support, visit pragmatictours.com or reach out through your dedicated account channel.
Pragmatic Tours Documentation is continuously maintained. For the latest software updates and product roadmap announcements, visit the Pragmatic Tours Homepage.